Key Responsibilities Customer Application Analysis * Work directly with customers to understand inspection requirements, manufacturing processes, and automation objectives. * Analyze customer applications and identify potential machine vision solutions. * Gather application information including part characteristics, defect requirements, throughput, environmental conditions, and system constraints. * Evaluate technical feasibility and assist customers in determining the most effective inspection strategy. Solution Development & Pre-Sales Support * Collaborate with the sales team to develop machine vision solutions tailored to customer needs. * Design vision systems utilizing lighting, optics, cameras, controllers, software, and related accessories. * Conduct laboratory testing, proof-of-concept evaluations, and feasibility studies. * Prepare technical reports, application studies, and solution recommendations. * Deliver technical presentations, product demonstrations, and customer training sessions. Project Support & Customer Success * Support customers during system installation, startup, and implementation. * Provide remote and on-site technical troubleshooting when necessary. * Assist customers and system integrators with product selection, setup, and optimization. * Maintain strong customer relationships through responsive technical support and follow-up. Business Development Support * Participate in trade shows, seminars, webinars, and customer visits. * Support sales activities by identifying new opportunities and promoting OPT technologies. * Stay informed about industry trends, competitor products, and emerging machine vision technologies.

Education * Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Automation, Computer Engineering, Computer Science, Physics, Robotics, or a related technical field. Experience * Entry-level candidates are encouraged to apply. * 0–3 years of experience in engineering, automation, manufacturing, machine vision, robotics, technical support, or related fields. * Internship, laboratory, research, senior design, or project experience related to imaging, automation, robotics, manufacturing, or industrial systems is highly valued. Technical Skills * Strong engineering fundamentals and problem-solving abilities. * Basic understanding of machine vision, image processing, industrial automation, or manufacturing systems is preferred. * Familiarity with industrial cameras, lighting, optics, sensors, PLCs, robotics, or control systems is a plus. * Basic programming knowledge in Python, C++, MATLAB, or other technical languages is beneficial. * Ability to learn new technologies quickly and apply them in practical customer applications. Soft Skills * Strong communication and presentation skills. * Customer-focused mindset with a proactive and solution-oriented attitude. * Ability to explain technical concepts clearly to both technical and non-technical audiences. * Strong analytical thinking and troubleshooting capabilities. * Self-motivated, organized, and eager to learn. * Ability to work independently and collaboratively in a fast-paced environment. Language Skills * Excellent verbal and written communication skills in English. * Mandarin Chinese proficiency is highly preferred but not required. * Ability to communicate effectively with customers, sales teams, and global engineering teams across different regions and cultures. Work Authorization * Must be legally authorized to work in the United States. * Visa sponsorship is not available for this position. Travel Requirements * Willingness to travel domestically and occasionally internationally for customer visits, demonstrations, training, trade shows, and industry events.