Internal & external customer orders fulfillment through various initiatives: - Upon receiving customer orders, working with factory internal supporting departments to check &verify customer screening, PO price, technical specs, lead time., etc. And send back Order Acknowledgement to customers; - 收到客户订单后，组织协调工厂各支持部门进行订单评审，包括客户信息鉴别、订单价格、技术要求、交货期等，并及时回复订单确认给客户； - Login customer orders into SAP system and daily monitor production progress to ensure on time delivery; - 将客户订单录入SAP系统，并随时跟踪订单进展，确保订单按时交付； - Communication & alignment & coordination in case backlog orders request changes by customer or factory (including but not limited to production re-scheduling, technical &quality &testing issues., etc.) for customer satisfaction; - 跟进和协调处理订单执行过程中的异况，包括但不限于生产计划变更，技术&质量&测试问题等，及时跟客户沟通并就异况的处理达成一致，确保客户满意； - Coordination with customer &factory logistic team on finished products shipping arrangements, preparing documentation such as proforma invoice, P/L, B/L; Submitting documentation to finance accounting team in SAP system; - 协调客户及工厂物流部门互相配合完成成品发运以实现销售。准备相关的发运资料，并在SAP系统中完成财务过账等操作； - Providing monthly sales forecast and Internal purchase plan to factory production team based on backlog orders; On-time update Export order tracking file; - 根据在手订单情况每月更新销售与采购预测给工厂,及时更新订单跟踪表上的信息。 - Other jobs that may associated to customer satisfaction; - 其他可能会与出口客户满意度相关的临时性工作任务。

 Minimum 3 years’ experience, international trading knowledge required. Candidates from international freight forwarders preferred  3年以上类似工作经验，或具备国际贸易相关知识，有国际货运代理行业经验者优先；  Customer oriented, strong communication skill and capable of working under pressure;  以客户为中心，具备较强的沟通技巧并能适应有压力的工作环境；  Proficient in English (oral and written);  英语听说读写流利；  Bachelor degree or above;  本科以上学历；