1、To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling. 配合国际销售做好产品售前、售后技术支持工作，包括与用户的技术交流、技术方案宣讲，演示实验、带教实验及产品售后问题处理； 2、To solve customer's technical, product performance and ordering problems before and after sales; 解决客户在售前、售后提出的关于技术、产品性能、订购方面的问题； 3、To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company; 负责处理国际客户反馈的相关问题，并提出处理意见；并建立质量反馈档案，做到反馈有记录，有处理结果，及时向公司上报相关情况； 4、To collect competitors' information and report it to superiors in time, and conduct analysis and research. 收集竞争对手信息及时汇报给上级领导，并进行分析研究。 任职资格 1、At least Bachelor Degree in Medical laboratory、Biology or other related major; 医学检验、生物技术相关专业，本科及以上学历； 2、 Fluent oral and written English, workable English level; 英语口语及读写能力优秀，能作为工作语言； 3、Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts 责任心强，有良好的沟通能力、客户服务意识及团队合作精神，能在压力下工作和解决冲突； 4、Experience in diagnostic reagent product development or after-sales service is preferred. 有诊断试剂产品研发或售后服务工作经验者优先考虑。

1、To cooperate with international sales to do pre-sales and after-sales technical support work, including technical exchanges with users, technical solution presentation, demonstration experiment, teaching experiment, and product after-sales problem handling. 配合国际销售做好产品售前、售后技术支持工作，包括与用户的技术交流、技术方案宣讲，演示实验、带教实验及产品售后问题处理； 2、To solve customer's technical, product performance and ordering problems before and after sales; 解决客户在售前、售后提出的关于技术、产品性能、订购方面的问题； 3、To be responsible for dealing with international customer feedback related issues, and to put forward suggestions; And to establish quality feedback files, so that the feedback records, has processing results, and is timely reported to the company; 负责处理国际客户反馈的相关问题，并提出处理意见；并建立质量反馈档案，做到反馈有记录，有处理结果，及时向公司上报相关情况； 4、To collect competitors' information and report it to superiors in time, and conduct analysis and research. 收集竞争对手信息及时汇报给上级领导，并进行分析研究。 任职资格 1、At least Bachelor Degree in Medical laboratory、Biology or other related major; 医学检验、生物技术相关专业，本科及以上学历； 2、 Fluent oral and written English, workable English level; 英语口语及读写能力优秀，能作为工作语言； 3、Strong sense of responsibility, good communication skills, customer service awareness and team work spirit, able to work under pressure and resolve conflicts 责任心强，有良好的沟通能力、客户服务意识及团队合作精神，能在压力下工作和解决冲突； 4、Experience in diagnostic reagent product development or after-sales service is preferred. 有诊断试剂产品研发或售后服务工作经验者优先考虑。