Responsibilities: • Monitor the day to day running of designated projected • Manages the delivery of all technical and service aspects of projects and studies for clients. • Participates in cross-functional business process improvement activities as required. • Works closely together with the account manager to gain overall customer satisfaction. • Applies Good Manufacturing Principles in all areas of responsibility. • Demonstrates and promotes the company vision. • Other tasks assigned by manager.

Knowledge, Skills, Abilities • Excellent English • Strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients. • Strong interpersonal and communication skills to include excellent relationship building. • Excellent communication, organizational skills and project co-ordination skills. • Ability to develop strong customer management skills; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations. • Knowledge of all internal systems associated with projects (i.e. Salesforce, GPMS, TrackWise). • Proficiency in personal computer applications (e.g. Microsoft Word, Excel, PowerPoint, Access, Outlook). • Proficiency in appropriate project planning tools e.g. Microsoft Project to communicate milestones and critical path activities and responsibilities. • Mastery of basic Project Management concepts as a recognized institution in project management. • 1-3 years of successful experience in project management or client facing services field