• Establish & maintain key customer contact. • Translate customer requirement into product and process specification. • Work with customers and operations to solve processing and product technical problem. • Work with marketing to identify new products opportunities and market opportunities. • Provide leadership guideline to ensure quality is on target and meet customer’s expectation. • Liaison with technical groups worldwide to exchange information and best practices to ensure product consistency, transfer new technology into Kaiping plant. • Visit customers regularly to get feedback of our products and provide customers technical solution & Resources. • Keep customers be informed with PF latest products & technology. • Reinforce properties’ protection of PF intellectual. • Keep up with knowledge of new technologies, applications and market trends. • Develop & implement E-customer links.

Key Success Factors: (Specific expectations during next ( 6-18 months) • Knowledge of customer requirements and capability of the machine. • Develops business skills to understand financial impact of production decision. • Leads efforts to improve quality. • Able to build a good customer relationship. Competency/Skills Required: • Speak the language of customer. • Good communication skills and people skills. • Excellent English both in written and spoken. • Technical expertise in related field. • Able to understand the problems and difficulties of each process step and each operation. Experience /Education: • B. S. or M. S. Degree in Engineering or Polymer related discipline. • Min 5 years experience in conversion production or technical area or quality control. • 3 years experience worked with particular customers is a plus.