Job Responsibilities: The role is to support project teams to implement the Flex Project by phases and provide analysis and technical assistance for business. 1. Technical Activities:  Define and develop business requirements & functional specifications (BRS) for new, and renewal clients.  Supporting the documentation of Statement of Work (SOW).  Assist system configuration/development to both current businesses, responsible for project implementation, including system configuration, data processing, system testing and rapid diagnosis to solve problems encountered during project implementation.  Identifying the improvement in solution to meet dynamic business requirement. 2. Process Activities:  Analyses Flex Project enrolment and member activity data.  Define all operation procedure in collaboration with clients, internal parties and 3rd party vendors for on-line and off-line transactions.  Document using established standards and templates.  Follows change request for enhancements. 3. Project Management:  Adheres to project or documentation standards defined by project management  Establishes responsible deadlines and personal work plans and manages delivery timeline effectively  Proactively keep the team aware of progress of assigned projects and tasks. 4. Other support required by business.

Job Requirements: - Degree in business and computer science or equivalent training and work experience. - 1+ years of experience in Project Management including requirement gathering and documenting etc. - 3+ years of excellent business experience understanding of one area of HR / Insurance, Broking, Benefits Administration and/or Operations functionality - 2+ years of experience in User acceptance testing activities, Integration testing and Test case development. - Excellent verbal and written communication skills, able to work independently with customers, coordination and communication in the project, regularly report to client management and internal management - Good skill for presales to support sales function in solution preparation - Excellent skills for creating project plans, lead team to implement, effectively control scope、quality、time、budget， ensure the satisfaction of the clients - Strong problem solving, analytical thinking, and troubleshooting skills - Hands-on mentality, able and willing to work in project as well - Attention to detail & meticulous. The following would be a plus: • Experience and knowledge working with IT development team for client-facing on-line platform • Experience with business intelligence, analytics and reporting tools will be beneficial