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Overview:
Designs, implements and maintains quality assurance protocols and methods. Designs methods and procedures for inspecting, testing and evaluating the precision and accuracy of components and finished products. Demonstrates thorough knowledge of products/components within assigned area to anticipate and prepare for possible non-conformances. Demonstrates knowledge of Geometric Dimensioning and Tolerancing, as applicable.
Responsibilities:
Takes initiative to gather data to investigate potential non-comformances
Designs business and operational processes to support quality execution against key performance metrics. Responsible for regular monitoring/reviewing business and operational processes to evaluate for continuous improvement opportunities
Acts as advisor to less senior technicians and/or engineers/suppliers in vetting non-comformances
Completes audit training, as required
Collects data and uses data collected by others. Understands key quality metrics and current performance levels. Uses technology to visually present data and analyses in meaningful ways. Leverages tools to simplify complex data or information to improve comprehension. Takes the initiative to create new adhoc reports to meaningfully represent business outcomes and drive decisions. May or may not recommend new standard reports based on data trends. Routinely summarizes and may formally present information on defect data, process improvement data and analyses and recommendations to management, which may include Senior Managers or Directors, within or outside their functional area. Participates in training technician and/or engineers within functional area by developing and deploying currricula and/or mentoring. Acts as advisor to less senior technicians and/or engineers in reviewing draft presentations
Represents the unit on project teams. May perform in project leadership role on projects of significant scope and impact. Represents the organizations as the principal customer contact
Assists in building accurate schedules
May be requested to provide input on budget items
Resolves problems of significant scope that require development and selection of procedures and processes
Networks with key contacts outside own area of expertise
Interacts with management and external stakeholders on matters requiring coordination across organizational lines