Revenue Growth
• Work collaboratively with the branch team to increase revenue across complete equipment
sales, parts sales, wholesale, hire, and service categories.
• Identify and implement improvements to increase customer satisfaction and sales outcomes.
Customer Enquiries & Sales
• Manage and respond to enquiries related to spare parts, tools, generators and air and gas
compressors via telephone, email, and face to face interactions.
• Prepare and manage quotations in response to customer enquiries and follow through to
successful outcome.
• Meet or exceed assigned sales objectives for revenue, gross margins, or other key performance
indicators (KPIs).
Internal Support
• Provide responsive support to internal customers across Sales, Parts, and Service functions,
including inter-branch collaboration.
Customer Service Excellence
• Maintain and strengthen relationships with existing customers to encourage repeat business
and loyalty.
• Effectively use customer relationship management (CRM) systems to track leads, manage
customer interactions, and analyse sales data.
• Take proactive steps to improve customer experience and modify practices as needed to
exceed expectations.
Operational & Financial Accountability
• Ensure all transactions and interactions are documented and comply with internal policies and
procedures.
任职要求
Minimum 3 years of industrial sales or technical sales experience.